For all other inquiries we recommend checking the self help portal below

If Your Vehicle is Showing in the Wrong Location
Please Confirm the Following

1. You have verified the true location of the vehicle

2. Vehicle has a clear view of the sky (Not underground or surrounded by tall buildings)

3. Vehicle is in an area with good cellphone coverage

If all of the above are true and/or you can not find the solution you need in the self-help portal below then simply
submit your support request by clicking here.